Insurance · Agency Operations Systems

Stop letting renewals slip. Run the agency on a connected system.

Quote requests, carrier portals, AMS, renewal lists, retention emails and producer pipelines don't have to be silos. We design a connected operations system that captures every quote opportunity, surfaces renewals early, and gives owners real-time visibility into book health and producer performance.

Live Agency Pipeline 48 Open Quotes

Quote Requested — GL + WC

Routed to 3 carriers · ETA 24h

Policy Bound — Commercial Auto

Premium $4,820 · auto-invoiced

Renewal Due — 60 days

Workflow started for J. Owens

Endorsement Commissioned

Producer split applied · ledger updated

+9pt

Retention rate

<24h

Quote turnaround

35%

Less CSR admin time

100%

Renewal coverage

The problem

Sound familiar?

Where independent agencies and brokers leak premium and producer hours.

01

Quote requests live in 6 different inboxes

Producers, CSRs and the website each see different leads — duplicates, missed quotes and slow turnaround cost you premium.

02

Renewals get noticed at 30 days

By the time a renewal hits the top of the list, the client has already gotten a competing quote. Retention dies in the calendar.

03

AMS data is stale by lunch

Producers update AMS when they remember. Reports pulled at 9am are wrong by noon. Owners can't trust the numbers.

04

Claims status is unknown to producers

Clients call about claims, producers don't have the carrier status, and the experience feels like 1998.

05

Commission tracking is a spreadsheet

Splits, overrides and contingents are calculated manually — and producers don't trust the numbers.

06

Carrier downloads and BORs are manual

CSRs re-key data from carrier portals into the AMS, day after day, just to keep the book accurate.

What you get

Built for independent agencies

Sits on Applied, AMS360, EZLynx, NowCerts, Vertafore — connects what your CSRs already use.

Pipeline

Unified quote pipeline

Every quote — web form, referral, producer, cross-sell — lands in one pipeline with carrier dispatch, follow-up cadence and conversion tracking by line and producer.

Multi-carrier dispatchDedupe + dedupeCross-sell triggersAuto follow-up
Renewals

Renewal radar

Renewals enter a 90-day workflow with shop-or-stay logic, retention emails and producer alerts — you save the book before it gets a competing quote.

90 / 60 / 30 cadenceAuto retention
Service

Client portal & service

Clients pull policies, COIs, claims status and pay invoices online. CSRs stop being switchboards.

COI on-demandClaims tracker
Insight

Book health & producer dashboards

Live retention, premium per line, producer pipeline conversion, lost-business reasons and renewal forecast — on one screen for owners.

Retention livePremium per lineLost-business reasons
Retention

live %

Book

premium $

How we build it

Adoption-first, zero AMS disruption.

A sequenced rollout your CSRs and producers actually use.

1

Map the book

We map quote → bind → renewal → claim around your actual AMS, carriers and producers.

2

Wire pipeline + renewals

Quote pipeline and renewal radar wired to AMS with carrier downloads handled.

3

Pilot one line

Launch with one line of business (often Commercial) first to validate workflow.

4

Roll out & train

CSRs, producers and owners get role-based onboarding and quick-reference dashboards.

Social proof

Trusted by insurance agency teams

"Renewals used to be a fire drill at 30 days. With the renewal radar, our retention is up 9 points year-over-year — that's a meaningful book of premium saved."

MK

Marcus Klein

Owner, Klein Insurance Group

"Quote turnaround was 3–5 days because requests bounced between inboxes. Now every quote goes out in under 24 hours — and we convert 22% more of them."

ER

Elena Romero

Agency Principal, Sunset Risk Partners

"I never trusted the AMS reports because data was stale. Now I see book health and producer performance live — and my coaching calls finally have real numbers."

TW

Trent Walters

COO, Anchor Commercial Lines

FAQ

Got questions?

Do you replace our AMS?
No. We wrap Applied, AMS360, EZLynx, NowCerts, Vertafore or HawkSoft — pulling data via API/integration and pushing back where the AMS allows. CSRs don't relearn the system they already know.
Can you handle carrier downloads / IVANS?
Yes. We work with your existing IVANS downloads or build supplementary integrations with carriers that offer APIs. Cleaner data lands in the AMS automatically.
How do you handle commissions and producer splits?
We build a commission engine that mirrors your agreements — splits, overrides, contingents, sub-codes — and reconciles against carrier statements. Producers see live, accurate numbers.
Will it work for personal and commercial lines?
Yes. We design distinct workflows: personal lines tends to be high-volume / lower-touch, commercial is lower-volume / higher-touch. Same operations system handles both with different pipelines.
How long to go live?
Typical rollouts are 6–10 weeks: 2 weeks discovery, 4–6 weeks build, 2 weeks pilot. Multi-location agencies skew longer.
What does it cost?
Insurance agency operations builds typically range $12K–$45K depending on AMS, carrier count and scope. Scoped after the operational assessment.
Free consultation

Let's build your agency operations system

Tell us about your book, your AMS and where retention or producer time is leaking. We'll show you what a connected operations layer looks like.

Free 30-min strategy call with an engineer

Custom workflow audit for your team

No commitment — just expert advice

No commitment. We typically respond within 1 business day.

Contact us

Email: hello@globaltechsignal.com Remote-first — serving teams worldwide.
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